General Questions
- What should be done if a patient encounters issues with their portal or needs to reschedule their test?
- How does SleepTest.com handle post-test follow-ups and patient engagement?
- Can I still access patient information if our practice subscription is canceled or snoozed?
- How can I manage patient statuses and archiving within the system?
- How do patients pay for testing?
- How can we update incorrect patient information?
- How can I reactivate a patient's account or referral for a sleep study?
- How can I update provider information in the SleepTest CRM?
- How to View Answered, Unanswered, and Archived Messages on your Practice SleepTestCRM Dashboard
- What training is available for using SleepTest?
- Are there any discounts available for employees, family members, or members of specific organizations?
- What are the steps for patients interested in oral appliance therapy after trying CPAP?