What should I do if there are scheduling or delivery issues with my sleep test?

If you're experiencing scheduling or delivery issues with your sleep test, there are several steps you can take to resolve the problem:

Steps to Resolve Scheduling or Delivery Issues

1. Check Your Email: Ensure you have received all necessary emails from SleepTest.com. This includes emails about scheduling links or delivery tracking information. Sometimes, these emails might end up in your spam or junk folders, so be sure to check there as well.
2. Verify Your Information: Double-check that your contact information, including your email address and phone number, is correct in the SleepTest.com system. Incorrect information might lead to miscommunications.
3. Track Your Delivery: Use the tracking information provided in your email to monitor the status of your delivery. If you have not received a tracking number, contact SleepTest.com to request it.
4. Reschedule Appointments: If you missed an appointment or cannot find the scheduling link, you can contact SleepTest.com to resend the scheduling link.
5. Contact Support: If you are unable to resolve the issue using the above steps, reach out to SleepTest.com support for assistance.

If you need to change the date to receive your test or if your information was entered incorrectly, please call support at 1-800-753-3783.