What options are available if I can't schedule a telemedicine appointment?

If you are having trouble scheduling a telemedicine appointment with SleepTest.com, there are several options for you.

  1. Check Your Email: Make sure you have received the scheduling email from SleepTest.com. This email contains a link to book your telemedicine appointment. If you can't find it, check your spam or junk mail folder.
  2. Verify Email and Contact Information: Ensure your email address and phone number are correct in the SleepTest.com system. Incorrect information can prevent you from receiving important communications.
  3. Resend the Scheduling Link: If you missed the email or can't find the link, contact SleepTest.com to resend the scheduling link. You can reach them via the CRM Support Tab by clicking “Ask Question.”
  4. Try Alternative Scheduling Times: If the available times do not fit your schedule, check back later or contact SleepTest.com for additional options.
  5. Check Spam: If you’re unable to find the email still, then check your Spam folder in your email

What if I cannot schedule a telemedicine appointment because I’m unavailable?

You can skip a telemedicine appointment by going through the Cash Payment options. This may impact your insurance reimbursement as most insurances require a telemedicine visit to reimburse or cover sleep testing.

Next Steps if Issues Persist:

If you have tried the above steps and still cannot schedule your appointment, please get in touch with SleepTest.com support for further assistance.

    • Phone: (800) 753-3783 or (630) 845-4384
    • Email: info@sleeptest.com
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