How can I schedule or reschedule a pre-test telemedicine appointment, and what should I do if I encounter issues?

Scheduling or rescheduling your pre-test telemedicine appointment with SleepTest.com is simple. Follow these steps to ensure your appointment is set up correctly:

1. After completing your Verification of Benefits (VOB), you will receive an automated email from SleepTest.com. This email contains a link to schedule your pre-test telemedicine appointment.
2. Click on the scheduling link in the email and follow the instructions to select a date and time that suits you.
3. Make sure you have a working email address and a device with a camera, as the telemedicine call will require these.

Rescheduling Your Appointment

If you need to reschedule, follow these steps

1. Locate the original email you received with the scheduling link.
2. Use the link to access the scheduling page and choose a new date and time.
3. If you cannot find the email or scheduling link, contact SleepTest.com to resend the link.

Troubleshooting and Support

If you experience any issues during the scheduling or rescheduling process, you can try the following:

• Check your spam or junk email folder for the scheduling email.
• Ensure your device's camera and microphone are functioning properly for the telemedicine call.
• If you continue to experience issues, contact SleepTest.com support for assistance.