How can I understand my bill from SleepTest?

Understanding your bill from SleepTest.com as a patient can be simple!

Follow these steps:

1. Check the details
2. Confirm Insurance coverage
3. Review payment methods

Here are detailed steps for you to take, if you have additional questions, additional information is below.

Check the Details:

Look at each item listed on your bill. This includes charges for the sleep test, telemedicine visits, and any additional services.

Your bill from SleepTest.com will show the cost of your telemedicine appointment and your home sleep test. Here’s how it works:

1. Without Insurance (Cash Pay Option):
   1. Telemedicine Visit: $95
   2. Home Sleep Test: $285
   3. Total Cost: $380
2. With Insurance:

Your cost depends on your deductible and co-insurance. Example:

• Total bill: $340
• Insurance pays: $40
• You pay the rest: $300

Some insurance plans may need pre-authorization, which can take 2-4 business days.

Confirm Insurance Coverage

If you used insurance, verify that the charges match what your insurance plan covers. You should see what portion was paid by insurance and what is your responsibility.

• Call your insurance company and ask for your Explanation of Benefits (EOB). This explains what they covered and why.
• You can also choose to switch to the cash-pay price:
  • Telemedicine Visit: $95
  • Home Sleep Test: $285

They will help explain your charges, give you a receipt, or work with you to fix any problems.

Review Payment Methods:

Ensure that the payment method and amount deducted are correct. This includes checking for any automated payments if you're on a subscription plan.

If these steps do not resolve your questions or have questions about specific charges, you can contact the billing department at SleepTest.com by calling (630) 809-3756. If you want to find and investigate any discrepancies, check out this article.