What are the procedures for scheduling, rescheduling, or canceling appointments for sleep tests and consultations?

Below is the information for navigating questions on any type of appointment action.

Scheduling Appointments

To schedule an appointment for a sleep test or consultation, patients should follow these steps:

  1. After submitting a referral, the patient will receive an email with a link to schedule their appointment.
  2. The patient can access the scheduling portal by clicking the link in the email.
  3. The patient can then select a convenient date and time for their appointment from the available options.
  4. Once confirmed, a confirmation email with the appointment details will be sent.

Rescheduling Appointments

If a patient needs to reschedule their appointment, they can do so by:

  1. Locating the original confirmation email received after scheduling the appointment.
  2. Click the provided link to access your appointment details.
  3. Selecting a new date and time from the available options.
  4. Confirm the new appointment and check their email for an updated confirmation message.

Canceling Appointments

To cancel an appointment, patients should:

  1. Open the confirmation email received when the appointment was scheduled.
  2. Click the link to access the appointment details.
  3. Select the option to cancel the appointment.
  4. Confirm the cancellation and check their email for a cancellation confirmation message.

Need Further Assistance?

Suppose a patient encounters any issues or needs further assistance with scheduling, rescheduling, or canceling an appointment. In that case, they can contact SleepTest.com support through the support portal.

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