How do I check the status of my insurance pre-authorization or benefits verification for a sleep test?
To check the status of your insurance pre-authorization or benefits verification for a sleep test, follow these simple steps:
- Log into your patient portal on SleepTest.com. If you haven't activated your portal yet, make sure to do so, as it is necessary for checking insurance details and other updates.
- If your verification is still pending, the insurance check typically takes 24-48 hours to complete. You will receive an email notification once it is done.
If you encounter any issues or if the status has not been updated after 48 hours, you can take the following steps:
- Double-check that your insurance information is correct in the portal.
- If you have recently changed insurance, update your information by uploading a copy of the new insurance card to the portal.
- Contact SleepTest.com support for further assistance. You can reach them through the SleepTest portal.
Following these steps should help you resolve any issues with your insurance pre-authorization or benefits verification. If you require further assistance, don't hesitate to reach out to SleepTest.com support.