How can I ensure my test data is uploaded before returning the device?

If you are using the SleepImage Ring, your test data must be uploaded through the SleepImage app before returning the device. Follow these steps to ensure your data is successfully transmitted:

  1. Complete the Test: Wear the SleepImage Ring for the required nights as instructed.
  2. Check the App: Open the SleepImage app on your smartphone and confirm that your sleep sessions have been recorded.
  3. Ensure a Successful Upload: Keep your phone connected to Wi-Fi or mobile data to allow the app to upload your test data automatically. You can check the history tab in the app to verify that your results have been sent.
  4. Contact Support if Needed: If you do not see your data uploaded in the app, contact SleepTest.com for assistance before returning the device.
  5. Return the Device Promptly: Once you have confirmed that your data has been uploaded, use the prepaid shipping label to return the SleepImage Ring.

Important Disclaimer for Other Sleep Testing Devices

The data is not uploaded automatically for other sleep testing devices, such as ApneaLink Air or Nox T3. Instead, it is stored on the device and downloaded once it is returned to SleepTest.com.

If you are using one of these devices, simply complete the test as instructed and return the device to ensure your data can be processed.

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