What should I do if I don't have internet access for my telemedicine visit?
If you don't have internet access for your telemedicine visit, there are several steps you can take to ensure your appointment goes smoothly:
- Find an Alternative Location: Try to find a place with a reliable internet connection. This could be a friend's house, a library, or any public place offering free Wi-Fi.
- Use a Mobile Hotspot: If you have a smartphone with a data plan, you can use it as a mobile hotspot. This will allow you to connect your computer or tablet to the internet using your phone's data.
- Check Your Data Plan: Ensure your phone plan supports tethering or mobile hotspot usage. Some plans may have restrictions or additional charges.
- Reschedule the Visit: If finding an alternative internet source is not possible, consider rescheduling your telemedicine visit to a time when you can access the internet.
If these steps do not resolve the issue, please contact SleepTest.com for further assistance.
You can also email us at info@sleeptest.com for additional help.