Is a telemedicine appointment required to get an updated prescription?

To get an updated prescription through SleepTest.com, a telemedicine appointment might be required, depending on certain conditions. Here’s what you need to know:

When is a Telemedicine Appointment Required?

• Pre-Test Telemedicine Visit: This is generally required by most insurance carriers to authorize the home sleep test (HST). You will likely need to complete this step if you are using insurance.
• Post-Test Telemedicine Visit: This is mandatory if you have a severe OSA diagnosis or if your insurance is with providers like Blue Cross/Blue Shield, Cigna, or United Healthcare. This visit is necessary to discuss therapy options and to release a therapy prescription if required by your insurance or due to the severity of your diagnosis.

Steps to Take

1. Check your insurance requirements to see if a telemedicine appointment is necessary for your prescription update.
2. If required, ensure you have a working email and a device with a camera for the telemedicine call.
3. Schedule your telemedicine appointment through the link provided in your email after your test results are available or after your insurance verification.

Need Further Assistance?

If you are unsure whether a telemedicine appointment is necessary for your updated prescription, or if you face any issues scheduling the appointment, please contact SleepTest.com support:

• Patient Portal: Go to "Ask a Question" and submit your request
• Phone: (800) 753-3783 or (630) 845-4384
• Email: info@sleeptest.com