How can I verify and update my insurance information and benefits for a sleep test?

Before you take a sleep test with SleepTest.com, verifying and updating your insurance information is important to ensure a smooth process. Here’s how you can do it:

Steps to Verify and Update Insurance Information

1. Activate Your Patient Portal:

   Start by activating your patient portal. This is crucial for managing your insurance information and scheduling your sleep test. You should have received an email with instructions on how to activate your portal. If you haven't, check your spam folder or contact SleepTest.com support.

2. Check Current Insurance Details:

   Log into your patient portal and navigate to the insurance section. Here, you can view the insurance information currently on file.

3. Update Insurance Information:

   If you have new insurance details, you can update them directly in the portal. Upload a copy of your new insurance card to ensure all information is accurate and up-to-date.

4. Verify Insurance Benefits:

   Once your insurance information is updated, SleepTest.com will verify your medical benefits. This process usually takes 24-48 hours. You will receive an email detailing any out-of-pocket costs before you proceed with the test.

What If You Encounter Issues?

If you face any issues while verifying or updating your insurance information, here are some steps you can take:

• Double-check that all information entered is correct, including your insurance ID and personal details.
• If you still have trouble verifying or updating your insurance information, please reach out to SleepTest.com support for help. You can contact them through the Support Tab:
  • Click “Ask Question” in your portal
  • Select your patient profile
  • Submit your message

Our support team is available to assist you with any questions or concerns you may have about your insurance information.