Is there a way to switch sleep test devices?
If you need to switch your sleep test device, follow these steps to ensure a smooth process:
- Contact SleepTest.com: If you received the wrong type of device or you need a different one, contact SleepTest.com as soon as possible. They will help you correct the issue and ship the right device if the original hasn't been used.
- Request a Device Switch: If you want to switch from one device type to another (e.g., from ApneaLink to SleepImage), you can request this for an additional fee of $99. This is possible if the original device is functioning correctly.
- Return the Original Device: Return the original device using the prepaid label provided. This will help avoid any additional charges.
Remember to return any unused devices promptly using the prepaid label provided. If you encounter any issues, you can contact SleepTest.com support for help.