What should I do if my sleep study isn’t long enough?
If you find that your sleep study is not long enough, there are a few steps you can take to address the issue. A complete sleep study typically requires at least 5 hours of data to be considered sufficient.
Here’s what you can do if your study falls short:
- Check the Device: Ensure the sleep study device was functioning properly during the test. If you suspect a malfunction, contact SleepTest.com for guidance.
- Review the Instructions: Make sure you follow all the instructions for using the device. This includes wearing the device correctly and ensuring it is on for the required duration.
- Ask for an extension: If you still have the sleep study and would like to test an additional night, contact SleepTest.com support and request to test an additional night.
- Consider a Retest: If the device was working but there was an error on your part, you might need to retake the test. A retesting fee of $99 applies if the device is functional, but the data is insufficient. Retest must be done within 60 days of the original test referral.
- Contact Support if Necessary: If you continue having issues or need further assistance, contact SleepTest.com support. You can use the chat portal on their website or call customer support at (800) 753-3783. For email inquiries, send a message to info@sleeptest.com.
By following these steps, you can resolve any issues with your sleep study.