What should I do if I encounter issues with the delivery or return of my sleep test device?

If you are experiencing problems with the delivery or return of your sleep test device, follow these steps to resolve the issue:

1. Check Your Email: Look for any emails from SleepTest.com regarding tracking information for your device. This will help you see where your device is in transit.
2. Verify Shipping Address: Make sure the shipping address you provided is correct. You can check your SleepTest.com account or the confirmation email you received after placing your order.
3. Contact the Shipping Carrier: If the tracking information shows that the device has been delivered but you have not received it, contact the shipping carrier for more details. They can provide more information on the delivery status.
4. Return Process: If you are returning the device, ensure you use the prepaid return label provided by SleepTest.com. Drop off the package at the appropriate location as instructed in your return instructions.
5. Automated Reminders: You may receive automated reminders if you have not returned the device within the expected time frame. Make sure to respond promptly to avoid any additional fees.

By following these steps, you should be able to resolve most issues related to the delivery or return of your sleep test device. If not, please contact SleepTest.com support so we can help you further.