Can I receive a refund or adjustment if there are errors in my billing or insurance coverage?

You may be eligible for a refund or adjustment if you notice any errors in your billing or insurance coverage with SleepTest.com. Here are the steps you can take to resolve these issues:

1. Review your bill or insurance statement carefully to identify any discrepancies.
2. If you notice discrepancies, call your insurance company to verify coverage details.

If the insurnace company verifies there has been an err

1. Gather any relevant documents. This can include copies of your insurance policy, previous bills, or any communication with your insurance provider.
2. Contact SleepTest.com’s billing department directly for assistance. You can reach them by calling (630) 809-3756 for immediate help with billing questions or incorrect fees.
3. Explain the error clearly and provide any supporting documents you have gathered. This will help the billing department understand the issue and help you better.
4. Allow 24-48 hours for the billing department to verify and clarify any billing or insurance queries. They will let you know about the next steps and any adjustments or refunds you may receive.

If these steps do not resolve your issue or need further assistance, you can reach out to SleepTest.com through the "Ask a Question" button in your patient portal.

We want you to know that we are committed to making sure your experience with SleepTest.com is smooth and satisfactory. Don't hesitate to reach out to us if you need help.